f880 opens accounts only to adults aged 18 or over who are in Bangladesh and permitted to play under applicable local law, with one account per person in their own name. Play is treated as entertainment, not income: you set your own time and money limits, and we hold your details only for account, verification and legal purposes.
THE POLICY IN FULL
Age, Location and Play Rules
f880 is open to adults aged 18 or over who are in Bangladesh and allowed to gamble under applicable local law. You need one account in your own name, a wallet or bank account registered to you, and documents that match. Playing from outside the country, holding a second account or letting another person use yours breaks these terms, and we may pause the account while we check.
Betting is entertainment, not income. Before your first bet of the day, fix two numbers: the Taka you can lose without touching rent, school fees or family money, and the minutes you plan to stay. When either is reached, log out. Do not raise a limit in the middle of a losing run, and never chase a loss with a bigger stake. The next round is not owed to you.
Take breaks on purpose. If you are betting more than you planned, hiding play from family, or borrowing to continue, stop and tell someone you trust. Write to [email protected] to place a break on your account and we will confirm in writing. Any bonus we credit carries a 25x wagering requirement before withdrawal, and bonus funds are not a reason to keep playing past your limits.
Who can join
You must be 18 or older, physically in Bangladesh, and using your own name and your own bKash, Nagad or Rocket wallet. One account per person. Playing from abroad or on someone else's documents breaks our terms.
Limits you choose
Set a deposit limit and a session length before you start. We will not raise a limit midway through a losing day; the new figure applies on your next cycle so a bad run cannot be chased.
Breaks and closure
Ask for a break of a set number of days, or for permanent closure, by email. We confirm in writing, stop marketing messages to that address, and settle any pending withdrawal first.
How to question a rule
Email [email protected] with the section you want explained. We reply in plain English with the exact wording that applies to your account and log the request on your record.
REACH LOCAL SUPPORT
Where to Get Account Help
Pick the channel that matches how urgent the issue is. Email [email protected] for anything you want in writing — a limit change, a break request, a question about a settled bet — and keep the reply as your record. The /contact/ form on f880 works the same way but lets you attach a screenshot of the error or a transaction ID from bKash, Nagad or Rocket.
If you are already signed in on your phone, the help panel inside your account is the quickest route for login and verification problems.
Email support
Write to [email protected] for limit changes, break requests and anything you need on paper. Include your registered mobile number so we can match the request to your account without extra back and forth.
Contact form
The /contact/ form accepts screenshots and transaction IDs, which helps when a bKash, Nagad or Rocket deposit has not landed. Choose the topic so the message reaches the right team first time.
In-account help
Signed in on your phone? The help panel inside your account covers login, OTP and identity verification, and it keeps the thread attached to your profile for later reference.
HOW WE HANDLE DATA
f880 Protects Your Details
We hold only what your account needs: name, date of birth, contact details, verification documents, wallet numbers and bet history. Session cookies keep you signed in on your own phone; clear them and the next sign-in asks for a fresh OTP sent to your registered number.
Records stay while the account is open and for the period our licence requires after closure, then they are deleted or stripped of anything identifying you.
Account data
Name, date of birth, contact details, verification documents and bet history sit on your account record. We use them to run the wallet, meet licence conditions and answer a dispute about a settled bet.
Cookies and sessions
Session cookies keep you signed in and remember your language choice. Clearing them logs you out, and the next sign-in sends a fresh OTP to your registered mobile number.
Retention
Records stay while your account is open and for the period our licence requires after closure. After that they are deleted or stripped of anything that identifies you personally.
Your requests
Email [email protected] to see, correct or remove what we hold. We verify the request against your registered details and reply in writing with exactly what was changed.
COMMON QUESTIONS
Responsible Play Questions Answered
Most responsible play questions we get are practical: how to set a limit, what happens when you hit it, and how fast a break takes effect. Below are the answers our support team gives every day in Dhaka, written the way we would explain them in a chat message rather than in legal wording. If your case is not covered, email support and we will reply in writing.
Do I have to be 18 to open an f880 account?
Yes. f880 accounts are for adults of 18 or older who are in Bangladesh. We check your date of birth during verification, and an account opened by someone underage is closed and any balance returned.
How do I set a deposit limit?
Set it from the account settings page while you are signed in, in Taka, for a day, week or month. A lower figure applies at once; a higher one only after a short cooling period.
What happens when I reach my session limit?
We stop new bets when the time you set runs out, and your session is signed out. The limit resets on your next chosen cycle, so you can plan the following session in advance.
My betting feels out of control. Who can I tell?
Tell someone you trust first, then write to [email protected] and ask for a break. We will freeze play for the period you choose and confirm it by email so you have a record.
Can I close my f880 account completely?
Yes. Email or use the /contact/ form and say you want permanent closure. Any pending withdrawal is settled first, and identity checks can take up to 48 business hours before the account is sealed.
Who does f880 share my information with?
Only the parties needed to run your account: payment providers for bKash, Nagad and Rocket transfers, identity verification partners, and regulators where the law requires it. We do not sell your details to anyone.